Services
Services
Three service lines delivered from Poland: business process outsourcing, IT outsourcing and AI delivery. Each with its own teams, quality standards and governance.
Business process outsourcing
Customer experience, back office and operations delivered from Poland.
Customer experience
Multichannel voice, email, chat and social support.
View serviceMultilingual services
Poland's real product: languages at a stated CEFR level, not a number in a brochure.
View serviceBack office
Data processing, documents, digitisation and support operations.
View serviceFinance and accounting
Payables, receivables, reconciliation and VAT and CIT support.
View serviceKSeF and e-invoicing
Running compliant national e-invoicing operations for multiple entities.
View servicePayroll and HR administration
Payroll under Polish labour law, ZUS, PIT and PPK administration.
View serviceKnowledge process outsourcing
Analytics, research and judgement-based processes.
View serviceSales and lead generation
Lead qualification, appointment setting and inside sales.
View serviceTechnical support
Tier 1 and tier 2 support and service desk.
View serviceContent moderation
Trust and safety and multilingual moderation with wellbeing built in.
View service
IT outsourcing
Engineering, cloud, security and managed services from Poland.
Software engineering
Dedicated engineering pods that work as an extension of your team.
View serviceCloud and infrastructure
Migration, DevOps, SRE and EU data residency.
View serviceCybersecurity
24/7 monitoring, vulnerability management and incident response.
View serviceData engineering
Warehousing, pipelines, BI and analytics.
View serviceEnterprise applications
ERP and CRM implementation and support, integration and APIs.
View serviceQuality engineering
Test automation and quality engineering beyond the happy path.
View service
Artificial intelligence
Delivered, not marketed. Fifth of fifty AI outsourcing firms worldwide.
AI strategy
Readiness assessment, use case definition and roadmapping.
View serviceData annotation
Text, speech and multimodal annotation with linguistic judgement.
View serviceModel fine tuning
Fine tuning and evaluation, including Polish and Ukrainian NLP.
View serviceProcess automation
RPA and intelligent document processing with real operational impact.
View serviceAI agents
Conversational AI and agents with human oversight.
View serviceAI Act readiness
Risk classification, documentation and human oversight every deployer now needs.
View service
Let us talk about your team in Poland
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