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Corpshore Polska

BPO, IT and AI outsourcing in Poland

First of thirty BPO companies in Poland. Delivery inside the European Union.

Corpshore Polska delivers business process outsourcing, IT services and AI from Warszawa, Katowice and Bielsko-Biala, with a distributed team across the country. For organisations subject to European Union regulation, data never leaves the European Economic Area.

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Proof, not claims

A position you can verify

Every figure below has a source. The two that matter most come from the independent Outsource Accelerator ranking and link straight to it.

Three service lines

One partner, three capabilities delivered from Poland

Business process outsourcing, IT outsourcing and AI delivery. Not three slogans but three mature practices with their own teams, quality standards and governance.

A customer experience team at headset workstations.

Business process outsourcing

We run customer experience, back office and operations for organisations in Poland and for international companies that need a partner who understands the local regime rather than a global template. Voice, email, chat and social support, finance and accounting including national e-invoicing, payroll under Polish labour law and compliance operations including KYC and AML.

  • Multilingual support at a stated CEFR level
  • Finance, payroll and HR under Polish law
  • Compliance, KYC and AML inside the Union
Business process outsourcing
Software engineers at work over code.

IT outsourcing

Dedicated engineering pods work as an extension of the client's own team: they sit in the standups, defend decisions in design reviews and are accountable for what they merge. Software engineering, cloud and infrastructure with EU data residency, cybersecurity with 24/7 monitoring, and data engineering and enterprise applications.

  • Engineering pods with full working-day overlap
  • Cloud and EEA data residency
  • 24/7 SOC aligned to NIS2 and DORA
IT outsourcing
AI data operations specialists analysing work on screen.

Artificial intelligence

Artificial intelligence delivered, not marketed. Corpshore AI is fifth of fifty AI outsourcing firms worldwide. Data annotation with linguistic judgement, model fine tuning including Polish and Ukrainian NLP, process automation and support for the EU AI Act, which every EU deployer of an AI system now needs.

  • Fifth worldwide in AI outsourcing
  • Polish and Ukrainian NLP inside the EEA
  • AI Act readiness as a service
Artificial intelligence

The argument that decides the shortlist

Delivery inside the Union removes a whole category of vendor risk

For a growing set of buyers, one fact decides the shortlist: Poland is inside the European Union. Delivery from Poland means personal data never leaves the European Economic Area, so there is no transfer mechanism to negotiate, no adequacy decision to monitor and no standard contractual clauses to maintain. It also means GDPR, the EU AI Act, DORA, NIS2 and the European Accessibility Act apply to the partner directly rather than being contractually imposed on a supplier outside the perimeter. For a European bank, insurer or public body, that removes a risk offshore delivery cannot remove at any price.

Explore the EU compliance perimeter
Compliance specialists over governance and oversight documentation.

Why Poland, and why here

Three cities, three genuinely different propositions

Poland is not one labour market, and the site should stop pretending it is, because every competitor does. Warszawa is the capital, the financial centre and the point of contact for regulated institutions. Katowice is one of the largest labour markets in the country, with strong technical talent and a lower cost base. Bielsko-Biala is a smaller city with an automotive tradition and structural German-language depth, the right answer for a stable long-running team.

An office interior in the Warsaw financial district.
Warszawa
A modern office space in the Katowice business core.
Katowice
A Bielsko-Biala office blending glass with industrial brick.
Bielsko-Biała
Compare the three cities

Three different sales

For international buyers

A team delivering services inside the European Union.

EU delivery

For organisations under EU regulation, data never leaves the EEA and the partner sits inside the same regulatory perimeter as the client.

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A German-speaking team serving DACH clients.

Nearshore for DACH

German-language depth from Bielsko-Biala and Silesia, full working-day overlap and the process discipline the German market expects.

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A team serving United Kingdom and United States clients.

For the UK and US

A European operating base as the answer to European customer data questions, with usable afternoon overlap with the US East Coast.

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Tools

Cost it, design it, compare it

Three tools that answer buyer questions without a salesperson.

Cost calculator

Compare the cost of a team in Poland with a fully loaded in-house hire.

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Build your team

Four steps to a team composition and an onboarding timeline.

Open

Language and CEFR matrix

Which languages, at what level and in which city.

Open

Industries

Domain knowledge, not generalities

Szlak

A thousand years of Polish commerce

Polish commerce has always been about making trade work between parties who are far apart and do not share a language. Modern outsourcing is a continuation of that story, not a break from it.

A detail of Baltic amber, the commodity traded along the Amber Road.

Ancient

The Amber Road carried Baltic amber south to Rome through intermediaries who never met the end buyer.

Amber was traded along this corridor for centuries before there was a Poland.

A detail of Gothic brickwork in Flemish bond, a motif of northern Poland.

Medieval

The Vistula grain trade fed Western Europe through Gdansk, and Magdeburg law gave Polish cities standardised commercial rules, courts and guilds.

The multilingual Commonwealth ran commerce across Polish, German, Yiddish, Ruthenian, Latin and Armenian in a single market.

Upper Silesian industrial architecture, the backdrop to Katowice's engineering culture.

Recent

The industrialisation of Upper Silesia built Katowice and the engineering culture the region still runs on, and the 1989 transformation rebuilt Polish commercial law within a decade.

Three Polish cities have placed in the Tholons top 100 outsourcing destinations.

Contemporary business architecture, a continuation of Polish commercial history.

Contemporary

European Union accession and the emergence of Poland as Europe's largest business services market is the direct continuation of the same story.

Poland has been ranked third globally for developer quality by HackerRank.

Read the full story

Proof in practice

Featured engagements

Three of fifteen documented engagements. Every figure comes from delivered project data.

-43%Manufacturing, DACH

German-language customer service for an industrial manufacturer

Response time on parts enquiries cut from days to under ninety minutes, cost per contact down 43 percent.

Read the case-39%Insurance, United Kingdom

Post-Brexit European operations for a UK insurer

The data transfer mechanism removed entirely, cost per policy down 39 percent, claims turnaround 27 percent faster.

Read the case-51%Insurance, Poland

Claims document AI and AI Act governance for a Polish insurer

Cycle time on straightforward claims down 51 percent, and the AI Act governance documentation adopted by the client's compliance function.

Read the case
The Corpshore Polska team in everyday office work.

Careers

We are hiring across three cities and remotely

Language capability is a real component of pay here, not a line in a job advert. On engineering roles we leave the candidate the choice between umowa o pracę and B2B, stated openly in the posting. We publish career paths before you apply.

236open positions
4urgent hires
See open roles

Let us talk about your team in Poland

We respond to every enquiry within six hours. Book a call or request a proposal.

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