Business process outsourcing

We run customer experience, back office and operations for organisations in Poland and international companies that need a partner who understands the local regime rather than a global template. Corpshore Solutions is ranked first of thirty BPO companies in Poland by Outsource Accelerator.

What this service covers

• Customer service across voice, email, chat and social channels
• Back office, data processing and document management
• Finance and accounting, including KSeF operations
• HR and payroll under Polish labour law
• Compliance operations, including KYC and AML

Delivered from Poland

We deliver this service from Warszawa, Katowice and Bielsko-Biala plus a remote team, matching the city to the languages, cost and sector profile required. Polish, English, German and Ukrainian as standard, with a wider Central European set on request.

Compliance and data protection

Personal data is processed under GDPR and the Polish implementing act, inside the EEA. Governance and processing documentation is available on request, and for regulated clients we account for KNF expectations and, where relevant, DORA.

Frequently asked questions

How small can teams start?

Teams of 1 to 10 people usually go live within 5 to 15 working days of signing, and rollouts of 20 to 100 people within 3 to 6 weeks.

Where is data processed?

Inside the European Economic Area, under GDPR, with governance documentation available on request.