Business process outsourcing
Business process outsourcing
Customer experience, back office and operations delivered from Poland.
We run customer experience, back office and operations for organisations in Poland and international companies that need a partner who understands the local regime rather than a global template. Corpshore Solutions is ranked first of thirty BPO companies in Poland by Outsource Accelerator.
What this service covers
- Obsługa klienta w kanałach głosowym, e-mail, czat i social
- Back office, przetwarzanie danych i zarządzanie dokumentami
- Finanse i księgowość, w tym obsługa systemu KSeF
- Kadry i płace pod polskim prawem pracy
- Operacje compliance, w tym KYC i AML
Delivered from Poland
We deliver this service from Warszawa, Katowice and Bielsko-Biala plus a remote team, matching the city to the languages, cost and sector profile required. Polish, English, German and Ukrainian as standard, with a wider Central European set on request.
Compliance and data protection
Personal data is processed under GDPR and the Polish implementing act, inside the EEA. Governance and processing documentation is available on request, and for regulated clients we account for KNF expectations and, where relevant, DORA.
Frequently asked questions
- Od ilu osób zaczynają się zespoły?
- Zespoły od 1 do 10 osób uruchamiamy zwykle w 5 do 15 dni roboczych od podpisania, a wdrożenia od 20 do 100 osób w 3 do 6 tygodni.
- Gdzie przetwarzane są dane?
- W granicach Europejskiego Obszaru Gospodarczego, zgodnie z RODO, z dokumentacją governance dostępną na życzenie.
Related services
Let us talk about your team in Poland
We respond to every enquiry within six hours. Book a call or request a proposal.
Looking for a role at Corpshore? See our open positions. Open roles