Healthcare

European operations with health data kept inside the EEA, for health technology providers and healthcare organisations. Data residency stops being a blocking objection in hospital procurement.

The sector in Poland

Healthcare clients ask in procurement where support sits and who touches their data. Clinical safety boundaries are built into the escalation design so patient-safety contacts route to the client's clinical team.

Which services apply

• Customer service and technical support
• Back office and administration
• Data residency and DPIA documentation
• Multilingual support for European markets
• Escalation design with clinical boundaries

Frequently asked questions

Where is health data processed?

Within the European Economic Area, with documented sub-processing arrangements and a data protection impact assessment.

How do you handle patient safety matters?

We route every patient-safety contact immediately to the client's clinical team, not to support triage.